Whitepapers

Looking to extend your existing investments in people, processes and infrastructure? Then take a moment to read some White Papers from the experts at BoxTone.  From ITIL and ITSM to TCO reduction, we’ve tackled topics that IT pros like you want to read about.

Yankee Group Technology Roadmap: MDM is Dead. Long Live EMM!

Yankee Group's Enterprise Research group recently analyzed the landscape of managed mobility solutions for the enterprise. The finding? BoxTone is one of a handful of “winners” in the space, ahead of the curve in realizing the challenges enterprises will face when it comes to integrating their MDM and MAM solutions and ensuring that a unified security, policy and compliance architecture can be applied across all mobile assets.

Yankee’s methodology put particular emphasis on business and operations management as critical to delivering consistent mobile service levels in the face of exploding BYOD deployments, both of which are core to BoxTone’s full lifecycle approach to Enterprise Mobility Management.. Download Now>>>

Aberdeen: Enterprise Mobility Management 2012

Aberdeen Group has issued the latest version of its seminal Enterprise Mobility Management report, and BoxTone would like you to have a copy!

Download this report to learn how best-in-class organizations: Establish security and compliance policies for the full lifecycle of all employee-owned (BYOD) mobile devices; Track the number of lost or stolen mobile devices successfully decommissioned; Manage and optimize mobile application and network performance; Reduce overall mobility TCO while ensuring superior service quality. Download Now>>>

Advanced Mobile Security and Automated Mobile Policy Management with Active Directory

For organizations now extending mobile access to more employee-owned devices, the best-practice approach to safely and reliably mobilize the enterprise is through direct integration of mobile management software with Active Directory.

This technical whitepaper explains how to: Maintain enterprise-grade security 24/7 by linking your mobile deployment directly to Active Directory via Kerberos-based authentication; Automate mobile policy changes based on HR actions: employee hired, employee promoted and employee retired; Create a full lifecycle approach to mobility management which includes mobile application management, support management and operations management. Download Now>>>

Making Android Enterprise-Ready: A Technical Whitepaper on the Breakthrough Technology for Native Android Security

Android smartphones and tablets are quickly growing in popularity among end users in the enterprise — especially in Bring Your Own Device (BYOD) environments. Both BlackBerry and iOS devices like iPhone and iPad have succeeded in corporate settings thanks to OS-level security and a robust set of IT management features. The absence of such features has kept employee-owned Android devices on the outside looking in. Until now.

This technical whitepaper discusses how the BoxTone/3LM solution, a breakthrough technology for native Android security and control, can help enterprise IT mobility staff fully secure and manage Android smartphones and tablets in a manner consistent with other IT assets. Download Now>>>

Automated Enterprise Mobility Management: Managing employee-owned and corporate-owned mobile devices as IT assets

IT can no longer ignore inconvenient gaps in mobile support or patch around them with point solutions. According to Aberdeen Group, Best-in-Class organizations must take a holistic, automated approach to Enterprise Mobility Management to address the full mobile lifecycle for both corporate- and employee-owned devices.

In this white paper, you'll learn how BoxTone leverages Active Directory group policy to take a highly-automated, reliable, massively-scalable approach to mobile device policy, configuration, compliance, and application management. By fully integrating with any organization's Active Directory, BoxTone helps IT extend existing investment in people, processes and infrastructure to most quickly and securely mobilize an organization. Download Now>>>

Enforce enterprise security in the new mobile world: Mobile security compliance for personal device use and apps

This technical white paper drills down on how IT organizations can use BoxTone's enterprise-grade capabilities in addition to IT GRC (Governance, Risk management and Compliance) and SIEM (Security Incident and Event Management) systems to mitigate security risks, prevent data breaches, and block unauthorized access to corporate networks via iPhone, iPad, Android and other mobile devices. Extend existing processes to smartphones and tablets; Identify security vulnerabilities or non-compliance with IT policies; Continously query managed elements and the mobile infrastructure -- user devices, services they access and Active Directory (AD); Trigger automatic actions tailored by IT -- such as alert, quarentine and wipe; and Real-time visibility to IT Security. Download Now>>>

Mobile Devices and HIPAA Compliance: Guidance for Securing & Protecting ePHI Available to Mobile Users

As IT mobilizes the healthcare organization, there is a reasonable concern about high profile security breaches involving electronic Protected Health Information (ePHI), the Health Insurance Portability and Accountability Act (HIPAA) and other applicable regulations.

This whitepaper provides guidance of how large healthcare organizations can best protect iPHI available to mobile users running iPhone, iPad, Android, BlackBerry and other smartphones and tablets. The guidance in this white paper is follows the key suggestions from the Centers for Medicare and Medicaid Services (CMS), which previously enforced the HIPAA Security Rule. Download Now>>>

Enterprise iPhone & iPad Security & Compliance

Focused on protecting coporate information as your workforce goes mobile, this CISO Handbook explains a 5-point plan to extend an enterprise-grade security framework to iPhone and iPad: Latest strategies for device security and configuration controls; Tactics for employee-owned devices; Deploying mobile applications while protecting corporate data; Ensuring mobile compliance and governance; Extending ITSM/ITIL to Mobility. Download CISO Handbook Now >>>

Proactive Mobile Service Management: A Best Practices Guide for Threading Mobility into Core IT Processes

Mobility has moved beyond a simple extension of enterprise messaging systems to a set of mobile service designed to drive top-line revenue and competitive advantage.

Download this White Paper now to learn how your peers are combining IT Service Management best practices with a centralized device management approach to deliver superior mobile service levels, at the lowest cost and risk to their organizations. Download Now>>>

BlackBerry Platform Management: Mobile User Management with ITIL and ITSM

IT Service Management (ITSM) - as defined by the IT Infrastructure Library (ITIL) -- is sweeping the industry as a more effective, customer-focused approach to ensure that users get the IT services they require in the right priority, in a timely fashion and at the right price. For the mobile workforce that relies on BlackBerry smartphones to stay connected and reliably perform their business function anywhere, any time, the strategy of Mobile User Management has emerged as the most effective application of ITSM leveraging ITIL.

This White Paper outlines the capabilities of Mobile User Management - developed by BoxTone -- which for many of the best-known organizations is enabling improvements and efficiencies in responsiveness to mobile users, process, measurability, service quality and costs. Download now>>>

Why Traditional Monitoring Technologies Cannot Deliver True Mobile User Management

With BlackBerry smartphone deployments exploding, enterprises and government agencies are quickly finding that traditional, infrastructure- and application-level monitoring technologies such as Microsoft MOM/SCOM, HP OpenView, NetIQ or others just can’t handle the unique challenges that come with the management, monitoring and support of the mobile user.

In place of these tools has emerged a user service-level architecture and modular design approach known as Mobile User Management. Read this White Paper to learn how IT, support, finance and management teams at many of the best known organizations can now provide the highest quality of service that mobile BlackBerry users demand at a much lower cost and level of effort. Download now >>>