BoxTone Mobile Device Management Software for Energy & Utilities Industry Ensures High Service Quality and Security
For upstream and downstream oil & gas companies, as well as transmission, distribution, retail and services utilities, anything of real import happens out in the field. But keeping those remote workers productive at the lowest possible cost to serve, atwhile ensuring regulatory compliance, secure data and worker safety, has never been tougher. And adding new enterprise IT mobility support personnel is probably not an option.
Enter BoxTone. Relied upon 1 of the top 3 Energy and 1 of the top 3 Utilities companies (with several more across the Fortune 1000). A Top 10 Crude Oil Production company. Multi-billion dollar companies with tens of thousands of employees and mobile workers.
BoxTone software solutions Enterprise Mobility Management solutions address the major challenges that you and your mobility IT teams face as your mobile device and tablet deployments grow in size, complexity and importance. Delivered via Web-based consoles accessible at your desktop or on your mobile devifor the ways you work. And all of it built on BoxTone Core - the only technology that can show you in real-time the actual experience of your mobile users and the health of your mobile device platform end-to-end.
Security and compliance management. Support management. Operations management. Business management. All standard in BoxTone Enterprise Mobility Management software. It means you can::
- Fully manage and support all of the powerful scheduling, parts management and field services applications rolling out to iPhone, iPad, Android and other devices and tablets
- Proactively identify, quarantine and if necessary remotely wipe rogue or unauthorized devices
- Gain visibility to individual user experience and the entire system health across all components (mail servers; mobility serviers, wireless carriers; devices and tablets) – ensuring consistent field service levels
- Maintain auditable tracking of asset lifecycle, inventory, IT policy, activations, wipes, and compliance
- Trust your service desk to resolve 80-90% of all inbound calls quickly and intelligently the first time
- Find, fix or escalate VIP (and of course non-VIP) issues in 3 minutes or less
Your peers have already done the due diligence. You now know how to keep those field workers happy and get the extra recognition you deserve. All that’s left is for you to do is contact BoxTone today to arrange a personal demo and price quotation.